WE REMAIN OPEN
STAGE 4 RESTRICTIONS & VISITING YOUR VET
The notes below are from a summary supplied by the AVA Victorian Division.
- Veterinary clinics remain an essential service. Veterinary clinics and related services are permitted to continue operating.
- There are no restrictions on clients attending veterinary clinics – even if the veterinary clinic is not within a 5km radius of their home. Seeking veterinary care is considered ‘health and care’ and is therefore exempt from curfew hours – although appointments should be made within curfew hours, with emergency consultations only outside curfew hours.
- Metropolitan Melbourne residents should avoid travelling further than 5kms from their home. However , For veterinary care or collection of supplies from a veterinary clinic, clients MAY travel further than 5kms.
- In Metropolitan Melbourne, only one person per household should be obtaining services or products with the exception of accompanying dependants (children or at- risk persons).
PLEASE NOTE: Veterinary clinics have pleasingly reported no COVID-19 infections across Australia. This is not by accident – the workplace processes implemented and precautions taken in relation to infection control by all veterinarians and their staff has been exceptional.
Please follow these instructions:
1. Please wear a mask. If you do not have one, you will be given a mask to wear. If you refuse you may not be able to come into the clinic. The Vet can talk with you on the phone while you wait outside and your pet will still be seen.
2. When you arrive , please disinfect your hands A hand sanitiser is place outside the front door.
3. Please wait in one of the 4 waiting areas (foyer, 2 dog waiting areas and 1 cat waiting area) that is unoccupied OR follow the instructions of the nurse.
4. Do not get close to anyone including our staff at the desk.
5. Please do not bring extra people into the clinic. Only ONE PERSON to be speaking to the Vet.
6. If possible wash your dog (if not unwell) before coming into the clinic.
7. Pre order and pre pay for food and medicines over the phone and you can collect the items from the table just outside the front door without coming into clinic.
FREE HOME DELIVERIES offered for the next 6 weeks for our clients who prefer not to come to the clinic.
8. If you are feeling unwell with flu like signs , please do not come in Call the clinic and we will endeavour to help you.
STAY SAFE EVERYONE
PREVENTATIVE HEALTH CARE
Prevention is better than cure. Here are some of the ways we help you keep your pet in tip-top shape!
Dermatology, cardiology, gastroenterology just to name a few.
'Routine' surgery to an emergency surgical procedure, here are things you must know.
Keep your pet protected by getting them vaccinated at our clinic.
Information about underlying causes why our pets get sick.
FREE NEW PUPPY & KITTEN CHECK
We offer both castration and spaying desexing procedures for dogs and cats.
PUPPY PRE SCHOOL
Puppy Preschool classes are conducted in our veterinary hospital on Tuesday, Wednesday or Thursday evenings.
Perfect for weekends away or for safety for your cat during renovations / house maintenance / parties.
PET CARE PRODUCTS
Our Hospital provides a complete veterinary service - including pet accessories. This section provides information about our paraveterinary services.
balwyn central vet
formerly box hill veterinary hospital
Awarded an Accredited Veterinary Hospital of
Excellence since 2003.
"The ASAVA Hospital Accreditation Scheme recognises companion animal practices that achieve the highest levels of quality health care and practice management in innovative, state-of-the-art hospital facilities."
- Australian Small Animal Veterinary Association
Monday - Friday
8:00 AM - 7:00 PM
9:00 AM - 5:00 PM
Sunday & Public Holidays
AFTER HOURS SERVICE
Monday, Tuesday & Thursday 7 - 9pm
(by appointment only)
On weekdays. Available by appointment.